Can we receive the reimbursement in the form of cash?
Answer: Yes, but it should be agreed with Seesam Claims department beforehand.
What is a self-risk?
Answer: A self-risk is the part of losses in financial terms or proportion that is subtracted from the insurance reimbursement sum after the insurance case has occurred. A self-risk is participation of the insurant in covering the losses. The greater is the self-risk, the smaller is the insurance payment.Self-risk sum may differ depending on the insured object and/or insurance risks.
Is it possible to carry out reparatory works of a car without a valid guarantee period at the dealer’s repair shop?
Answer: Yes, in case this service ir purchased additionaly to your KASKO policy (for cars not older than 7 years).
What is the term for reporting on a Motor Vehicle Insurance case?
Answer: A Motor Vehicle Insurance case must be reported on within three days from the day of the accident.
How to cancel or terminate a policy?
Answer: To cancel or terminate a policy the following documents must be submitted:
1. Completed application for cancellation or termination of an insurance policy.
2. If a bank or leasing company is indicated as a beneficiary or the insured person in the policy, then, together with a written notice or the Policy cancellation application, the policyholder (or his authorized representative) or the vehicle owner (or his authorized representative) shall submit to the insurer an official letter of the bank or the leasing company containing authorisation of the bank or the leasing company to cancel this insurance contract.
3. Power of attorney from the policyholder or the owner of the vehicle, if the refundable premium is refunded to another person.