After the accident you should immediately, as soon as possible, but not later than in 3 (three) business days report the accident in written on the internet or at a Seesam CASCO claim reporting point .


Do not start repair of your damaged motor vehicle before it has been inspected by the insurer.

How to receive an indemnity?
Free-of-charge roadside assistance services 24 hours a day

Seesam provides day and night (24/7) roadside assistance for all CASCO customers free of charge.

(If the insured vehicle's gross vehicle weight does not exceed 3.5 tonnes and the accident has occurred on a public road)

24/7 customer support hotline number:

(+371) 67 06 10 00

Advice over the phone:

  • on further measures to be taken in case of an accident;
  • assistance in completion of the Accident Statement form.

Arrival to the customer, if the car on the road is in need of immediate help:

  • starting the engine with wires;
  • supply of fuel;
  • replacement of the damaged wheel with spare wheel;
  • repair of damages caused to the vehicle which can be repaired on the road;
  • transport (evacuate) the damaged vehicle from the accident place to the nearest repair shop or parking;
  • provide taxi services (within 30 km from the accident place).

The cost of the materials used in the repair and/or the supplies of fuel must be paid by the driver.

How to handle an accident?

Temporary substitution cars

Temporary substitution cars to Seesam customers are provided by SIA AUTO26

Brīvības gatve 246
Tel. No.: +371 26461168


  • Payment is made by Seesam, so that you must not spend your own money;
  • within Riga, the car is delivered to the customer free of charge.

24/7 customer support hotline number:

(+371) 67 06 10 00

This is a financial service, insurance is offered by Seesam Insurance AS. Before making a purchase, review the
contract terms and conditions at and, if necessary, ask for additional information from an insurance specialist.