After the accident you must immediately report to Seesam, by filling in the claim form:
Not only the damaged vehicle, but also the vehicle having caused the accident must be presented to an expert appointed by the insurer, so the vehicle should be kept in its post-accident condition, and Seesam must be contacted.
A MTPL policy does not cover any loss incurred by the person who has caused the accident! Financial cover in cases when you are the person to be blamed for causing the accident is provided by a CASCO policy.
In case of a road traffic accident you should do the following:
Accident Statement is a set of forms, which consists of two identical forms, and an instruction sheet. It consists of fifteen paragraphs containing questions which should be answered by both of the involved persons.
Accident Statement forms can be obtained at the insurers or at larger petrol stations. It is desirable to always keep Accident Statement forms in the vehicle.
Accident Statement must be filled in by both drivers and the two drivers have to sign it. With the signatures it is certified that all the data recorded in the Accident Statement and the facts marked with a cross are correct.
In all other cases, when more than two vehicles are involved in the accident, if due to the damage caused to the vehicles they can not participate in the traffic or if any person has been injured in the result of the accident, call the Traffic Police by telephone 110 or 112 and then you should act according to instructions of the police officers.
Prior to calling the Traffic Police, make sure that in the given situation it is not possible to complete the Accident Statement.
In cases where it is necessary to obtain information about the insurer of the vehicle to be blamed for causing the road traffic accident, it is advisable to contact the Motor Insurers’ Bureau of Latvia or check the data personally:
If the third-party liability of the owner of the vehicle having caused the loss is not covered by insurance, or in other cases where the insurance indemnity is to be paid from the Guarantee Fund, the application regarding the insured event is to be submitted to any of the insurers, who is a member of the Motor Insurers' Bureau (MIB) of Latvia, at the applicant’s choice.
If the road traffic accident has occurred abroad:
All Seesam MTPL customers must always immediately inform the Seesam Claims Department about all road traffic accidents which have taken place both in Latvia and abroad, by sending written information to firstname.lastname@example.org or completing electronically on our website the Seesam MTPL customer notification of an accident. In case of questions you can call the day and night telephone number 67 06 10 00, or during the Seesam office opening hours – to the phone numbers 67 06 10 42, 67 06 10 61 or 67 06 10 56